Tavex uses cookies to improve your user experience. By continuing to use our site without changing your settings, you agree to receive cookies from Tavex’s website. Read more about our cookie policy
Please select what cookies you allow us to use
Cookies are small files of letters and digits downloaded and saved on your computer or another device (for instance, a mobile phone, a tablet) and saved in your browser while you visit a website. They can be used to track the pages you visit on the website, save the information you enter or remember your preferences such as language settings as long as you’re browsing the website.
Cookie usage
Necessary
| Cookie name | Cookie description | Cookie duration |
|---|---|---|
| tavex_cookie_consent | Stores cookie consent options selected | 60 weeks |
| tavex_customer | Tavex customer ID | 30 days |
| wp-wpml_current_language | Stores selected language | 1 day |
| AWSALB | AWS ALB sticky session cookie | 6 days |
| AWSALBCORS | AWS ALB sticky session cookie | 6 days |
| NO_CACHE | Used to disable page caching | 1 day |
| PHPSESSID | Identifier for PHP session | Session |
| latest_news | Helps to keep notifications relevant by storing the latest news shown | 29 days |
| latest_news_flash | Helps to keep notifications relevant by storing the latest news shown | 29 days |
| tavex_recently_viewed_products | List of recently viewed products | 1 day |
| tavex_compare_amount | Number of items in product comparison view | 1 day |
Preference
| Cookie name | Cookie description | Cookie duration |
|---|---|---|
| chart-widget-tab-*-*-* | Remembers last chart options (i.e currency, time period, etc) | 29 days |
| archive_layout | Stores selected product layout on category pages | 1 day |
Marketing
| Cookie name | Cookie description | Cookie duration |
|---|---|---|
| cartstack.com-* | Used for tracking abandoned shopping carts | 1 year |
| _omappvp | Used by OptinMonster for determining new vs. returning visitors. Expires in 11 years | 11 years |
| _omappvs | Used by OptinMonster for determining when a new visitor becomes a returning visitor | Session |
| om* | Used by OptinMonster to track interactions with campaigns | Persistent |
Statistic
| Cookie name | Cookie description | Cookie duration |
|---|---|---|
| _ga | Used to distinguish users | 2 years |
| _gid | Used to distinguish users | 24 hours |
| _ga_* | Used to persist session state | 2 years |
| _gac_* | Contains campaign related information | 90 days |
| _gat_gtag_* | Used to throttle request rate | 1 minute |
| _fbc | Facebook advertisement cookie | 2 years |
| _fbp | Facebook cookie for distinguishing unique users | 2 years |
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Delivery & Insurance
1. Delivery options
When placing an order through our online shop, you can choose to have the products delivered to your local post office or to collect them in person at one of our offices in Lillestrøm.
A. Delivery by Bring: after we have received your payment, the products will be dispatched within 24 hours. Delivery time is within 1 to 3 working days. Once your order has arrived at your local post office, you will receive a notice by mail or SMS.
B. Self pick-up: you are welcome to come and collect your products at our office in Lillestrøm the same day we notify you that we have received your payment.
In both instances, you need to bring a valid ID to collect the products.
2. Insurance
The package is fully insured, and in the extremely unlikely case that the package is lost or damaged, Tavex Gull og Sølv AS will re-ship the items or refund your money. The insurance only applies whilst the products are in transit and ceases to be valid once the shipping carrier obtains the recipient’s signature.
3. Packaging
The products are encased in protective wrapping and placed in a discreet, unbranded padded package.
4. Shipment Tracking
Once the products have been packaged, the tracking number is sent to your email address. On the Bring Norge´s homepage www.bring.no, you can use their tracking tool together with the tracking number you received and follow the shipping process of your order.
5. Delay
Should a delivery delay occur or if the ordered product is out of stock, Tavex will always contact you by email to give you details about the delivery.
6. Shipping Prices
| Gold weight | Price | Silver weight | Price |
| 0 – 99 g | kr 159 | 0 – 4 999 g | kr 159 |
| 100 – 299 g | kr 199 | 5 000 – 9 999 g | kr 199 |
| 300 – 499 g | kr 299 | 10 000 – 19 999 g | kr 299 |
| 500+ g | kr 399 | 20 000+ g | kr 399 |
The shipping charges below are only applicable to deliveries within Norway. If you wish to have your products delivered to another country, please contact us on 23897122 or by email at tavex@tavex.no for prices and terms.
Does Tavex send orders to countries other than Norway?
Please call us on +4723897122 or by email at tavex@tavex.no for more information.
I forgot to add the invoice number as a reference when transferring the funds to Tavex, what shall I do?
No need to worry, we will see who has sent the funds and we can always contact you if we need to.
Does Tavex sell products that are not in stock?
For products which are not currently in stock please contact us for more information on tel: +4723897122 or email: tavex@tavex.no.
