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Cookies are small files of letters and digits downloaded and saved on your computer or another device (for instance, a mobile phone, a tablet) and saved in your browser while you visit a website. They can be used to track the pages you visit on the website, save the information you enter or remember your preferences such as language settings as long as you’re browsing the website.
Cookie usage
Necessary
| Cookie name | Cookie description | Cookie duration |
|---|---|---|
| tavex_cookie_consent | Stores cookie consent options selected | 60 weeks |
| tavex_customer | Tavex customer ID | 30 days |
| wp-wpml_current_language | Stores selected language | 1 day |
| AWSALB | AWS ALB sticky session cookie | 6 days |
| AWSALBCORS | AWS ALB sticky session cookie | 6 days |
| NO_CACHE | Used to disable page caching | 1 day |
| PHPSESSID | Identifier for PHP session | Session |
| latest_news | Helps to keep notifications relevant by storing the latest news shown | 29 days |
| latest_news_flash | Helps to keep notifications relevant by storing the latest news shown | 29 days |
| tavex_recently_viewed_products | List of recently viewed products | 1 day |
| tavex_compare_amount | Number of items in product comparison view | 1 day |
Preference
| Cookie name | Cookie description | Cookie duration |
|---|---|---|
| chart-widget-tab-*-*-* | Remembers last chart options (i.e currency, time period, etc) | 29 days |
| archive_layout | Stores selected product layout on category pages | 1 day |
Marketing
| Cookie name | Cookie description | Cookie duration |
|---|---|---|
| cartstack.com-* | Used for tracking abandoned shopping carts | 1 year |
| _omappvp | Used by OptinMonster for determining new vs. returning visitors. Expires in 11 years | 11 years |
| _omappvs | Used by OptinMonster for determining when a new visitor becomes a returning visitor | Session |
| om* | Used by OptinMonster to track interactions with campaigns | Persistent |
Statistic
| Cookie name | Cookie description | Cookie duration |
|---|---|---|
| _ga | Used to distinguish users | 2 years |
| _gid | Used to distinguish users | 24 hours |
| _ga_* | Used to persist session state | 2 years |
| _gac_* | Contains campaign related information | 90 days |
| _gat_gtag_* | Used to throttle request rate | 1 minute |
| _fbc | Facebook advertisement cookie | 2 years |
| _fbp | Facebook cookie for distinguishing unique users | 2 years |
Add price alert
Please read these Terms and Conditions carefully as they apply to all orders, purchases, and sales, whether made via the website www.tavex.no, by telephone, or over the counter in one of the offices of Tavex gull og sølv AS. By placing an order to purchase from Tavex gull og sølv AS, you hereby accept the following conditions.
- Placing an order with Tavex
- Order Cancellation
- Delivery of Precious Metals
- Insurance
- Prices
- Customer data
- Intellectual property rights
- Intellectual property rights
1. Placing an order with Tavex
An order placed with www.tavex.no is considered an intention to buy at the given price. Upon placing an order, the customer will automatically receive an invoice with payment details and instructions on how to transfer the money to Tavex.
The payment must be made within 1 hour of placing the order. During non-working days or public holidays (i.e. bank holidays) all transfers made by 10.30 on the next banking day are deemed to have been made within the one-hour time limit. The order is finalised and cannot be reversed once the money has been transferred to Tavex’s account.
2. Order Cancellation
The customer retains the right to cancel an order until payment to Tavex’s account has been made. The order will automatically be cancelled should the customer fail to make a timely transfer.
Tavex retains the right to annul the order should the sale become impossible for extraordinary reasons. Potential circumstances for annulling an order are the following:
- Computer crash, causing disturbances to the data on product prices and inventory.
- The ordered products are not in stock as anticipated.
- Extraordinary situations on the world market, causing major changes in the price of precious metals.
Upon annulment of an order, Tavex will contact the customer to specify new terms and conditions or will immediately return all funds transferred by the customer.
Upon annulment of an order, Tavex will contact the customer to specify new terms and conditions or will immediately return all funds transferred by the customer.
3. Delivery of Precious Metals
Tavex dispatches the products within 24 hours of receiving the customer’s payment. Should a delivery delay occur, or if the ordered product is out of stock, Tavex will always contact the customer by email in order to specify the conditions of delivery.
Delivery prices which are given during the checkout process apply only if the package is delivered within Norway. Delivery conditions and prices abroad are agreed on a case-by-case basis. Please contact us by telephone on 23897122 or by email at tavex@tavex.no
4. Insurance
Tavex fully insures all its shipments. Should the items become lost or damaged during transit, Tavex reserves the right at its own discretion to re-ship the items or refund the customer. The insurance only applies whilst the items are in transit and ceases to be valid once the shipping carrier obtains the signature of receipt.
5. Prices
All prices are in Norwegian kroner (NOK). If you wish to make payment in any other currency, please call us on 23897122 or send an email to tavex@tavex.no for currency exchange rates or other terms and conditions.
6. Customer data
Tavex needs the customer’s personal information in order to contact the customer regarding their purchase order or other issues related to them. Tavex will not pass on customer data to third parties.
7. Intellectual property rights
All logos, texts, images and software that appear on this website belong to Tavex AS, its sister companies which are part of the Tavex Group, and the parent company Tavid AS. This material is considered an intellectual property right. Any use of the logos, texts, images and software that appear on this website is prohibited, and rights thereto shall not pass to you or to any other user of this website. Unauthorised use or distribution of any materials from this site may – with the support of the law – lead to both civil and criminal penalties. Tavex AS will take all possible steps to protect and enforce its intellectual property rights.
