It is not possible to order on your own products with the stock status “arrival unknown” in the online shop. We recommend you call us on +4723897122 or by email at firstname.lastname@example.org about a possible order.
The client, the payer and the recipient must be the same person, whether you pay by bank transfer or debit/credit card.
1. Delivery options
When placing an order through our online shop, you can choose to have the products delivered to your local post office or to collect them in person at one of our offices in Lillestrøm.
A. Delivery by Bring: after we have received your payment, the products will be dispatched within 24 hours. Delivery time is within 1 to 3 working days. Once your order has arrived at your local post office, you will receive a notice by mail or SMS.
B. Self pick-up: you are welcome to come and collect your products at our office in Lillestrøm the same day we notify you that we have received your payment.
In both instances, you need to bring a valid ID to collect the products.
The package is fully insured, and in the extremely unlikely case that the package is lost or damaged, Tavex Gull og Sølv AS will re-ship the items or refund your money. The insurance only applies whilst the products are in transit and ceases to be valid once the shipping carrier obtains the recipient’s signature.
The products are encased in protective wrapping and placed in a discreet, unbranded padded package.
4. Shipment Tracking
Once the products have been packaged, the tracking number is sent to your email address. On the Bring Norge´s homepage www.bring.no, you can use their tracking tool together with the tracking number you received and follow the shipping process of your order.
Should a delivery delay occur or if the ordered product is out of stock, Tavex will always contact you by email to give you details about the delivery.
6. Shipping Prices
|Gold weight||Price||Silver weight||Price|
|0 – 99 g||kr 159||0 – 4 999 g||kr 159|
|100 – 299 g||kr 199||5 000 – 9 999 g||kr 199|
|300 – 499 g||kr 299||10 000 – 19 999 g||kr 299|
|500+ g||kr 399||20 000+ g||kr 399|
The shipping charges below are only applicable to deliveries within Norway. If you wish to have your products delivered to another country, please contact us on 23897122 or by email at email@example.com for prices and terms.
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